FAQ

Welcome to the L-Key BD FAQ section. Below you'll find answers to the most common questions about our products, payments, delivery, support, and more.

General Questions

1. What is L-Key BD?

L-Key BD is a trusted online platform that offers genuine and affordable license keys for a wide range of digital products, including software, apps, games, VPNs, and online subscriptions.

2. Are your license keys genuine and legal?

Yes, all license keys sold by L-Key BD are 100% authentic, legally sourced from verified distributors and partners.

Orders & Payments

3. What payment methods do you accept?

We accept various payment options, including:

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfers
• International Gateways: Visa, Mastercard, and more

4. How do I receive my license key after purchase?

Once your payment is successfully confirmed, your license key will be delivered instantly via email or accessible from your L-Key BD account dashboard.

Installation & Activation

5. How do I activate my software or app?

We provide step-by-step activation instructions with every purchase. You can also find activation guides on our website or get assistance from our support team.

6. What should I do if my key doesn’t work?

If your key is not working, please contact our support team immediately. If the key is confirmed to be invalid or faulty, we’ll provide a replacement or refund in accordance with our Refund Policy.

Refunds & Returns

7. Do you offer refunds?

Yes, we offer refunds or replacements for any defective or non-working keys, subject to our Return & Refund Policy.

8. Can I return a license key after purchase?

Due to the digital nature of our products, returns are generally not accepted unless the key is unused and proven to be invalid.

Support & Contact

9. How can I contact customer support?

You can reach our support team via:

• Email: info@lkeybd.com
• Live Chat: Available on our website
• Contact Form: On our Contact Us page

We are available 7 days a week from 9:00 AM – 10:00 PM, and often respond within minutes.

10. Do you offer bulk or reseller discounts?

Yes! We offer special pricing for bulk orders and resellers. Please contact us directly for details and to discuss partnership opportunities.

Still have questions?
Reach out to our friendly support team — we're always happy to help.